From 1 July 2026, Australia’s AML/CTF regime expanded to capture certain trust and company services. For Docscentre, this means some of our products are now classified as Designated Services and require AML/CTF compliance before we can process them. We’ve kept the changes as simple as possible — most orders are unaffected, and where verification is required, it happens digitally through our partner, First AML.
How the process works
Every order involving a Designated Service now follows one simple decision point: is the client an AUSTRAC-registered reporting entity with their own AML/CTF program, or not? From there, checks are either confirmed by you or carried out by us through First AML.
Verifications are completed securely through First AML — log in to your account and go to Contacts > Verifications to submit the individuals and entities involved.
Choosing your compliance path
What’s required — and what it costs — depends on whether the client involved in your order is itself registered with AUSTRAC as a reporting entity.
Verification is optional — but must already be done
AUSTRAC reporting entities are required to have an AML/CTF program in place, and you’ll need to make sure all relevant persons for each order have been identified and verified before you submit an order with us. By placing an order, you’re confirming those checks have been completed for the clients and entities involved.
If you’d like us to carry out the ID checks on your behalf instead, log in to your account and go to Contacts > Verifications. Our team will facilitate the process through First AML, which allows identity documentation to be uploaded securely for assessment. It’s there to support you — your AML/CTF obligations remain yours.
Verification is mandatory
We’re required under our own AML/CTF obligations to verify every individual and entity associated with an order before we can process it. Verification isn’t optional in this case, and your order cannot proceed until the required checks have been completed.
To arrange this, log in to your account and go to Contacts > Verifications. Submit the relevant individuals and entities and we’ll verify their identities through First AML, which allows documents to be uploaded securely for assessment.
We may not be able to provide a service unless the required checks have been completed and verified. Our AML Verification Service is designed to make compliance easier — but it does not remove your own obligations under the AML/CTF legislation.
Pricing
Fees apply on a per-party basis and depend on whether the client is registered with AUSTRAC. Where an entity is verified, the controlling individuals associated with that entity are verified as part of the same process — there’s no separate individual fee for them.
| Party type | Registered with AUSTRAC (optional) | Not registered with AUSTRAC (mandatory) |
|---|---|---|
| Individual | $16.50 | $33.00 |
| Company / Trust / Partnership / Unit Trust / Discretionary Trust / SMSF | $82.50 | $165.00 |
| Other entity types | POA | POA |
Rates as advised — confirm GST treatment before publishing.
Pricing examples
Example 1 — Registered with AUSTRAC, optional service requested
Harbour Trading Pty Ltd is registered with AUSTRAC. Its usual practice is to verify clients itself, but for this order it asks Docscentre to carry out the check on Harbour Trading Pty Ltd, including its controlling individual, Alex Harbour.
| 1 × Entity component — Harbour Trading Pty Ltd (Company) | $82.50 |
| Controlling individual, Alex Harbour — included as part of the entity check | $0.00 |
Example 2 — Not registered with AUSTRAC, mandatory verification
Everwood Group Pty Ltd is not registered with AUSTRAC. Its order involves the company itself and the Everwood Family Trust, which holds units in it. Verification is mandatory for both entities before the order can proceed.
| 1 × Entity component — Everwood Group Pty Ltd (Company), including its controlling director | $165.00 |
| 1 × Entity component — Everwood Family Trust, including its controlling trustee | $165.00 |
Ready to arrange verification?
Log in to your account and go to Contacts > Verifications to submit the individuals and entities for your order — we’ll take it from there through First AML.
Frequently asked questions
What verifications can Docscentre add to my order?
For individuals, we complete identity verification, Politically Exposed Person (PEP) screening and sanctions screening. For companies, we complete ABN/ACN verification and sanctions screening. For trusts and SMSFs, we complete deed verification. All checks are carried out digitally through our verification partner, First AML.
Who needs to complete identification and verification?
All individuals and entities associated with an order need to be identified and verified. If you’re registered with AUSTRAC, this is your responsibility under your own AML/CTF program, and placing an order confirms it’s been done. If you’re not registered with AUSTRAC, we complete this on your behalf as part of processing your order, since verification isn’t optional in that case. Where an entity is verified, its controlling individuals are verified as part of that same process.
What do verifications cost if I add them to my Docscentre order?
If you’re registered with AUSTRAC and choose our optional service, it’s $16.50 per individual and $82.50 per entity (Companies, Trusts, Partnerships, Unit Trusts, Discretionary Trusts and SMSFs), with POA for other entity types. If you’re not registered with AUSTRAC, verification is mandatory and the fee is $33.00 per individual and $165.00 per entity, with POA for other entity types. In both cases, verifying an entity also covers its controlling individuals at no extra charge.
Does this impact all Docscentre products?
No. Only products classified as Designated Services under the AML/CTF Act are affected — broadly, company, trust and SMSF formations, and amendments that result in a change of control or ownership. The majority of our everyday products and services are unaffected.
Can I reuse previously completed verifications?
Where a party has already been identified and verified as part of an earlier order, we can generally reuse that verification rather than repeating it, so you won’t necessarily be charged again for the same individual or entity. Get in touch with our team to confirm how long a completed verification remains valid.
What happens if I do not wish to complete verifications?
If you’re registered with AUSTRAC, your order confirms these checks are already covered under your own AML/CTF program — no separate action is required unless you’d like us to carry them out for you. If you’re not registered with AUSTRAC, verification is mandatory: we may not be able to provide the service unless the required checks are completed and verified, and your order cannot proceed until that happens.
This page is prepared for general information purposes and reflects Docscentre’s AML/CTF process as at July 2026. It does not constitute legal advice. Pricing shown is indicative and subject to change — refer to your order confirmation for the fees applicable to your specific order. If you have questions about how these requirements apply to your firm, please contact the Docscentre team.